HeroFX Account Verification (KYC)
What HeroFX asks for to verify your account, why it matters, and how long it takes.
Open HeroFX Account →HeroFX verification (KYC) requires a government-issued photo ID and a recent proof of address, usually reviewed within one business day. You must complete verification before you can withdraw funds, and keeping your details consistent across documents helps avoid delays.
How HeroFX verification works
- HeroFX verifies your identity (KYC) before you can withdraw funds.
- You upload a government-issued photo ID — passport, driver’s licence or national ID.
- You also provide proof of address, such as a recent utility bill or bank statement (usually within the last three months).
- Verification is typically reviewed within one business day.
- Keep your name and address consistent across all documents to avoid delays.
- Until verification is complete, some functions — especially withdrawals — may be limited.
HeroFX verification documents
| Requirement | Accepted documents | Notes |
|---|---|---|
| Proof of identity | Passport, driver’s licence or national ID | Valid and clearly showing your full name and date of birth |
| Proof of address | Utility bill, bank or card statement, or government letter | Usually issued within the last 3 months and showing your name and address |
| Selfie / liveness (if requested) | A photo of you holding your ID | Asked for in some cases to confirm the ID belongs to you |
Frequently asked questions
What documents does HeroFX need for verification?
A government photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement.
How long does HeroFX verification take?
Verification is typically reviewed within one business day, though it can take longer if documents are unclear or details do not match.
Can I trade before verifying my HeroFX account?
You can often start on a demo or fund a live account, but you must complete verification before you can withdraw funds.